Error Codes and Solutions

Fingerprint Device Not Connected

Online Response Code:

Offline Response Code:

UIDAI Error Code:

Description: Fingerprint Device Not Connected

Decline Nature: Not Applicable

Solution: - Check the OTG cable and replace the connector if using on an Android mobile - Go to mobile settings and ensure OTG USB mode is ON - Connect to another mobile phone - If using on a PC, change the USB port - Reinstall the RD Service driver after updating

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